This Privacy Policy applies to LWH Technologies, LLC. (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as “LWHancock.com”, "we", "our" and/or "us"), our websites and services. LWHancock.com knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly. By visiting this or another LWHancock.com website displaying this Privacy Policy or a link thereto (a "Website", or collectively the “Websites”), or by otherwise interacting with LWHancock.com, you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the LWHancock.com Product and Services Agreement related to the LWHancock.com products or services you utilize and/or purchase. For questions on this Privacy Policy please contact our customer support via the contact information found on this Website (“Support”).
LWHancock.com values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.
What Information Is Collected
We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us for product information or customer support. Here are the types of information we gather:
Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Websites.
Financial Information: We collect and retain certain financial information from when you order our products and services. For example, when we require you to provide a credit card number and billing address before we will process an order. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfill any order for our products or services.
Demographic Information: We may collect and store anonymous demographic information (such as your zip code, gender and age), and use this data to tailor your experience on our Websites, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information will not be sold, shared or rented to any parties outside of LWH Technologies.
Other Information: We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends and administer the Websites. We may track the pages you visit within this Website only, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our Websites, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what products and services our customers need and identify areas of improvement to the Websites. We may use such information for our own internal marketing purposes only.
Cookies: The Websites may use "cookie" technology for such purposes as enhancing your online experience by making it easier for you to navigate through the Websites and making certain features work better. Cookies are text files which are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the user's preferences and other data about the user's website visit. We do not extract information about individual users during this process. Your web browser may allow you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Websites may be hindered.
How Personal Information Is Used
Our Use: We receive and store any personal information you enter on our Website or give to us voluntarily in any other way and may use it to contact you from time to time. By registering on our Website and providing your telephone number, you agree that this action constitutes a purchase, inquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or cell number may be listed with the Federal Do-Not-Call Registry or your local State Do-Not-Call list, you are providing your express written consent to receive future information about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us. This means we may contact you by e-mail, phone and/or cell number. We may also send you information or offers from time to time to the postal address or email address we have on file (as further outlined in this Privacy Policy). If you provide your name for a promotional offer or to enter a sweepstakes or contest and you win a prize, we may post a winner's list online where your name and city may be listed and will file your name with state agencies if required by law.
Electronic Mail: From time to time, LWH Technologies, LLC. may use your personal information to contact you by electronic mail concerning our services. These communications are often intended to inform you of important information regarding your account, or about general products or services provided by LWH Technologies, LLC. and/or its affiliates. If you do not want to receive email from us or our affiliates regarding new services, please click the "unsubscribe" link which is included at the bottom of any email you receive from us. However, in order to fulfill our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal notices and instructions. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Third Parties: From time to time we may share personally identifiable information with third parties in order to service your needs. For example, your name and address may be provided to a shipping company or to one of our affiliates to provide services to you on our behalf. If you do not want us to use the information you provide in order to inform you of products and services we think might interest you, or provide your information to third party companies, it is your obligation to please let us know by contacting Customer Support.
Agents and Service Providers: We engage other companies, individuals, and affiliates of LWH Technologies, LLC. to perform certain functions and/or services to our customers. Examples may include processing credit card payments, providing marketing assistance and removing repetitive information from customer lists. Your contact and financial information may either be collected by or shared with such third parties as necessary, and in some cases, your information may be retained or used by such third parties.
Service Related Uses: We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an inquiry. We will also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, it is your obligation to please let us know by contacting Customer Support.
Partner Websites and Pages: LWH Technologies, LLC. sometimes enters into agreements in which we jointly develop or operate websites with third parties (each a "Partner Site"). Any information collected via a Partner Site may be jointly owned by LWH Technologies, LLC. and the applicable third party partner, or, alternatively, owned solely by us or the third party partner. It is your responsibility to check the privacy policy of such third parties before submitting any personal information to a Partner Site.
Business Transfers: As LWH Technologies, LLC. continues to develop its business, it might sell or transfer all or some of its business or assets, or create a separate business, and customer information generally would be transferred as one of the business assets of the company or be shared or transferred in the event of an insolvency, bankruptcy, receivership, or pledging of assets. Also, information about our users, including customer information, may also need to be disclosed in connection with a commercial transaction seeking financing, investment, support or funding.
Protection of LWH Technologies, LLC. and Others: We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of LWH Technologies, LLC., our users, or others. This includes exchanging information with other companies and organizations for fraud protection, credit risk reduction or other similar purposes.
Sites Other Than LWHancock.com
LWH Technologies, LLC. has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.
Limitation Of Liability
LWH TECHNOLOGIES, LLC. ASSUMES NO RESPONSIBILITY OR LIABILITY WITH REGARD TO ANY THEFT, LOSS, ALTERATION OR MISUSE OF PERSONAL OR OTHER INFORMATION LAWFULLY PROVIDED BY LWH TECHNOLOGIES, LLC. TO THIRD PARTIES, OR WITH REGARD TO THE FAILURE OF ANY THIRD PARTY TO ABIDE BY THIS PRIVACY POLICY OR SUCH THIRD PARTY'S PRIVACY POLICY OR ANY AGREEMENT BETWEEN THAT THIRD PARTY AND LWH Technologies, LLC.
Choice And Opt-Out
You may opt-out of marketing communications from us by contacting Customer Support or opting out from the opt-out link in any marketing email we send to you.
Procedures Used To Protect Personal Information
We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Website. SSL provides the same level of encryption used in on-line banking. Keep in mind however, that no method of transmission over the Internet or method of electronic storage that is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorized access to your computer and to any LWHancock.com username and password, and to be sure to sign off when you are finished using a shared computer.
Access To Personal Information
To view or change our personal information, LWH Technologies, LLC. customers may contact Customer Support. We may retain your information in our files after you terminate all your services with us to resolve disputes and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Websites. Past customers may request this information by emailing or calling Customer Support. Please note, however, that no financial information will be provided over the phone, and in no event will such information be provided without verification.
Children
You must be at least eighteen (18) years old to purchase our goods or services. LWH Technologies, LLC. does not knowingly collect information from children under the age of eighteen (18).
Disputes
By choosing to visit the Websites and/or utilize any LWH Technologies, LLC. products or services, you agree that any dispute you may have regarding this Privacy Policy the use of your information by LWH Technologies, LLC. shall be governed by the laws of the United States of America and the State of Nevada, without regard to conflict of laws principles, as if the Agreement was a contract wholly entered into and wholly performed within Clark County in the state of Nevada. You further agree that any judicial proceeding relating to or arising out of this Privacy Policy or the use of your information by LWH Technologies, LLC. shall be instituted only in a federal or state court of competent jurisdiction in Clark County in the State of Nevada. You consent to the personal jurisdiction of such court and waive the right to challenge the jurisdiction of such court on grounds of lack of personal jurisdiction or forum non conveniens, or to otherwise seek a change of venue. Please note that if you enter into other agreements with LWH Technologies, LLC., such other agreements may supersede this Privacy Policy. If you have any concerns about your privacy at LWHancock.com, please contact customer support, and we will attempt to resolve it.
Effective Date
The Effective Date of this Privacy Policy is set forth below. Due to the constantly changing nature of our business, we reserve the right to change, update or modify this Privacy Policy at any time at our sole discretion, and will post any new Privacy Policy here. Any such change, update or modification will be effective immediately upon posting on our Website. You are responsible for checking our Websites frequently to keep apprised of recent changes. By going to our Websites or utilizing our services after the Effective Date you are deemed to have consented to our then-current Privacy Policy and will be bound by its terms.
How to Contact Us
For questions about this Privacy Policy please use the contact form below.
© 2019, LWH Technologies, LLC.
Effective Date: January 1, 2020